About Us

Welcome to Heartima, where every piece is designed to elevate your space.

Heartima began with a simple belief: your home deserves pieces that means something. Not filler, not something you'll swap out next season. Just thoughtfully chosen collection of home decor meant to transform the rooms you actually live in — your living room, your hallway, that blank space on your shelf that's been waiting for the right piece.

To be able to focus on delivering quality products and exceptional customer service, we partner with ECOMMERCE GLOBAL NETWORK SERVICE LTD, a registered business based in the United Kingdom.

Together with ECOMMERCE GLOBAL NETWORK SERVICE LTD, we work with suppliers who share our standards for quality, style, and craftmanship. Every item is handled with care before it makes its way to you, because a positive shopping experience starts long before your order arrives.

You'll always find clear product descriptions, accurate pricing, secure checkout, and honest delivery and return information here — no surprises, just what you need to shop with confidence.

Got a question about a product, an order, shipping, returns, or refunds? Our customer support team is happy to help.

Heartima is still a young brand, growing one collection at a time. Every message, every review, every bit of feedback you share helps us improve and shape what we do next.

— The Heartima Team

Contact Information

Email: support@heartima.com

Support working hours:
Monday – Friday: 8:00 AM to 6:00 PM EST

We are working during regular US hours and will reply to messages within 24 hours of receiving them.

Business Information

ECOMMERCE GLOBAL NETWORK SERVICE LTD
Flat 6, Jordan House
St. Norbert Road
London
SE4 2LQ
United Kingdom

Company registration number: 15575752