Contact Us

Get in Touch

Whether you have a question about our products, need assistance with your order, or simply wish to reach out, we're here to help. Every message is important to us!

Email Us

For all enquiries, please contact us directly at support@heartima.com.

Our customer support team works during US regular hours and aim to respond to all emails within 24 hours.

Customer Service Hours

Monday to Friday: 8:00 AM – 6:00 PM EST

We are closed on weekends and public holidays. Messages received outside these hours will receive a response on the next business day.

Contact Information

Email: support@heartima.com

Support working hours:
Monday – Friday: 8:00 AM to 6:00 PM EST

We are working during regular US hours and will reply to messages within 24 hours of receiving them.

Business Information

ECOMMERCE GLOBAL NETWORK SERVICE LTD
Flat 6, Jordan House
St. Norbert Road
London
SE4 2LQ
United Kingdom

Company registration number: 15575752